Privacy & Cookies PolicY
This is the official Website of Spacescape Limited.
Necessary to contract
We collect, control and process your personal information because this is necessary to provide you with information, answer any queries you may have and for the provision of our services to you. We will process your data as outlined below, in order to advise on fitting out and refurbishing commercial office interiors.
On occasion we may contact you if you have given us your contact details and have ticked the box on our contact us page, in order to make you aware of new products and services that are relevant to your requirements. For example, if you requested or required specific furniture or materials and Spacescape did not have the stock; then we may contact you when a new suitable product becomes available. We may also send you updates on this basis that are useful for your business.
Consent to marketing
We will only send you marketing information if you have ticked the box on the contact us page, that confirms permission for us to contact you on this basis.
Visiting our website
Completing our initial enquiry form
When you make an initial enquiry we will collect and process the data you provide. Your data is transferred via Squarespace's servers (see squarespace.com) before being sent to firstname.lastname@example.org.
Calling our business line
If you leave a message on our answering service this will be processed for us by a permanent member of the Spacescape team.
Working with us
In order to communicate with you about our services we will initially require your contact details including a personal email address and full contact details. When we process client enquiries, we will record and store your personal data on our secure systems in order to progress your enquiry and in order to fulfil any obligations you ask us to undertake.
Sharing your data
In order to fulfil our obligations under any contract for services we will need to share your data with third party Data Controllers and Data Processors, specifically permanent members of the Spacescape Team, Spacescape suppliers and Spacescape subcontractors and temporary project resource.
Please note that we will also use external Data Processors that will hold information for the following purposes:
- Secure file sharing
- Data backup
- Dissemination of information
- Client management
List of Processors:
We endeavour to take all reasonable steps to protect your personal information. This website is built using Squarespace and all information is transferred via Squarespace's secure servers. Squarespace complies with the EU-U.S. Privacy Shield Framework. The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce and the European Commission and Swiss Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce. Squarespace have certified that they adhere to the Privacy Shield Principles and, assuming their certification remains approved, you’ll be able to find it here. You can learn more about Privacy Shield by visiting https://www.privacyshield.gov/.
Our emails are hosted on Giacom World Networks infrastructure. Giacom’s IT architectural model is based upon industry standard equipment and operating system software, deployed across two geographically separated datacentres. A highly resilient network, sourced from two suppliers, provides connectivity to the Internet and between the two datacentres, allowing services to be delivered from either datacentre. The deployed network security architecture utilises dual firewalls, proxy servers and a structure of core network switches configured to deliver the required network segmentation to protect the production environment from unauthorised access. Annual network penetration tests are conducted by an independent third party. The hardware infrastructure supporting the delivery of the Giacom services is configured with the required level of resilience to meet the committed service availability levels, with a level of redundancy built into the individual hardware components.
We will not share your personal information in any other circumstances than those necessary for the provision of service to you or where we are required to do so by law. Otherwise we will not share your personal information with other companies without your express authority unless the firm is sold or where we are required to do so by law.
The information we collect about you is used solely for the purposes for which it was provided. We will never share your data for marketing purposes.
Under data protection law you have the right to ask us for a copy of the information we hold about you, and to have any inaccuracies corrected or removed. You may also ask us to delete all personal data held by us or any controller or processor with which we have shared your data. To do this, please either contact us in writing, by telephone or email.
For any queries about data protection please contact:
Claire Burgess – Office Manager Spacescape
Address: Spacescape Limited, 49a Borough Road, Altrincham, Cheshire WA15 9RA
Telephone: + 44 (0) 161 928 2888
All the data we collect is stored on our local servers at our registered office. All server hardware is protected by F-Secure anti-virus. All servers are subject to a regular schedule of vulnerability scans and subject to a formal Patch Management Policy. All servers are visible to, and managed through, a well-established availability and performance monitoring regime. Logging and audit information is captured for critical resources.
IP Addresses & Cookies
(A cookie is a piece of information that is stored on your computer’s hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.)
These are Cookies that are essential to the operation of the website. These cookies enable a site to remember text entered in a page within the same session or to remember whether a user is logged in or not, the site cannot function without them.
Performance cookies, which collect information about website usage to enhance the web experience. Examples of these include website analytics (i.e. Squarespace Analytics) and ad-response rates (where data is collected exclusively for calculating click-through rates). They don’t collect information that can identify a particular visitor. These cookies are usually persistent and have fairly long expiry rates.
These remember the choices that users make within a web page, such as usernames, language or region to provide an enhanced, more personalised web experience. They cannot track your activity on other websites and are anonymous.
Targeting or advertising cookies collect information about your browsing habits to tailor third-party advertising to meet your interests. They are usually placed by advertisers with website operators’ permission. We do not use this type of cookie.